Account help
How to Cancel B9 Membership
⚡ Cancel in 3 steps
- Withdraw your balance first, then cancel the membership in the app.
- Redirect your direct deposit with your employer — canceling B9 doesn't do this for you.
- Repay any open advance before closing or the account can't be closed cleanly.
Last updated July 16, 2026 · Fact-checked against B9's live app listings ✓ Verified Jul 2026
Canceling B9 has two parts: stopping the membership, and moving your direct deposit back so your paycheck stops flowing into B9. Do both, in order.
How to cancel B9 membership
- Withdraw your balance first. Clear any advance and move remaining funds out before you cancel, so nothing gets stranded.
- Cancel in the app. Open B9, go to your membership or subscription settings, and cancel there. If you can't find it, contact support to cancel — keep a written record.
- Move your direct deposit. This is the step people forget. Give your employer (or benefits provider) new deposit details for the bank you want to use going forward. Until you do, income keeps landing in B9.
- Confirm it's done. Watch for your next paycheck to arrive in the new account and check that no further membership charges post.
Order mattersIf you cancel the membership but leave your direct deposit pointed at B9, your paycheck will keep going there. Always redirect the deposit as part of canceling.
Not ready to cancel? Pause instead
B9 has offered a pause option that saves your progress if you return within a set window (reported around 35 days). If you just need a break, pausing keeps your limit history intact.
After you cancel
- Download any statements you might need.
- Update anywhere you used the B9 debit card for recurring payments.
- Confirm the final membership charge and that no new one posts.
Looking for something cheaper or subscription-free? Compare options in apps like B9.
Frequently asked questions
How do I cancel my B9 membership?
Withdraw your balance, cancel the membership in the app's subscription settings (or via support), then move your direct deposit to another bank and confirm the final charge.
Will canceling B9 stop my direct deposit?
No. Canceling the membership doesn't reroute your paycheck. You must give your employer or benefits provider new deposit details separately.
Can I pause B9 instead of canceling?
B9 has offered a pause that saves your progress if you return within a set window (reported around 35 days), which keeps your limit history if you plan to come back.
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